Tkbzi Privacy Policy

1. What Information We Collect

Tkbzi collects certain necessary information to ensure you receive the best service. This information is divided into two categories — directly provided and automatically collected.

What you provide directly:

• Name, email address, phone number, and date of birth (collected at account registration)
• National ID or passport information (for KYC verification)
• Bank account or mobile banking number (for payment processing)
• Address and city name (for verifying geographic restrictions)
• Messages and screenshots submitted when contacting support

Automatically Collected:

• IP address, browser type, and operating system
• Visit timestamps, page views, and click data
• Device ID and cookie information
• Game history, betting patterns, and transaction records

2. How We Use the Information Collected

Tkbzi uses your information solely for lawful and necessary purposes. The main uses are listed below:

3. Cookies & Tracking Technologies

Tkbzi uses cookies to enhance your browsing experience and keep you logged in. Cookies are small data files stored in your browser.

• Essential cookies: Essential for keeping the site running. Disabling these cookies will prevent the site from functioning properly.
• Functionality Cookies: Remembers your language preference, login status, and similar settings.
• Analytics Cookies: Helps us understand which pages are viewed more. This data is completely anonymous.
• Marketing Cookies: Used to display relevant offers based on your preferences.

You can manage or delete cookies at any time through your browser settings. However, keep in mind that disabling some cookies may affect certain site features.

4. Who We Share Your Information With

Tkbzi never sells your information. However, limited information may be shared in the specific circumstances below:

• Payment Partners: Required information is shared with reliable payment service providers to process deposits and withdrawals.
• Regulators & Law Enforcement: Data may be disclosed to the relevant authorities under licensing conditions or by court order.
• Technology Service Providers: Server hosting, analytics, and security providers may access data on a limited basis, but are not permitted to use it for their own purposes.
• Game Software Provider: Minimal session information may be shared with the relevant game studio to keep games running.
• Corporate Changes: If tkbzi is ever merged or acquired, user information may be transferred to the new entity.

5. How Long We Retain Your Information

Tkbzi does not retain your information longer than necessary. Our standard practice is:

• All profile information is retained while your account is active.
• Financial transaction records remain for at least 5 Years Retained (in accordance with anti-money laundering regulations).
• Customer service conversations are typically retained for up to 2 years.
• Log files and tracking data are retained for a maximum of 12 months.
• Some information may need to be retained for longer periods due to legal liability.

6. International Data Transfers

Tkbzi operates servers across different countries worldwide. Your information may be stored or processed on servers located outside Bangladesh. In such cases:

• Tkbzi ensures that international data protection standards are followed when transferring information to third countries.
• All third-party partners are required to sign a data processing agreement.
• SSL encryption and other security measures apply throughout.

7. How We Keep Your Information Secure

Tkbzi protects your data using industry-standard technology. Our security framework includes:

• SSL/TLS Encryption: All communication between your browser and our server is encrypted.
• Two-Factor Authentication (2FA): An additional layer of security can be applied at login.
• Data Masking: Sensitive information such as payment numbers is masked when displayed.
• Regular Security Audits: Regular penetration testing is conducted by independent third parties.
• Limited Access: Only authorized personnel have access to the data they need.

Please keep in mind — no data transmission over the internet is 100% secure. It is your responsibility to keep your password confidential and to report any suspicious activity immediately.

8. Policy on Data of Minors

Tkbzi does not intentionally collect any information from anyone under 18 years of age. If we become aware that a minor has opened an account, that account will be immediately closed and all associated information will be deleted. If you believe a child is using our platform, please notify our support team.

9. Changes to the Privacy Policy

Tkbzi reserves the right to update this Privacy Policy as needed. Whenever significant changes occur, we will:

• We will publish the updated policy with the new date on this page.
• We will send a notification to registered users via email.
• You will have the opportunity to review the updated policy the first time you log in.

If you continue using the platform after the update, it will be understood that you have agreed to the new policy.